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Orders
Orders are typically ready to ship in 2-5 business days, but during peak periods, delays may occur.
Once dispatched, shipping times are typically estimated:
Please note we have limited control over delivery after dispatch, but if issues arise, we're here to help at hello@resistclothing.ca. Remember, we're a small business, not Amazon! Your patience is appreciated.
Committed to the environment, we limit loose inventory to reduce waste. Our apparel is prepared, printed, and decorated only upon order placement, unlike big brands with excess pre-decorated stock often destined for landfills. This eco-conscious approach means that we typically need to create a new garment for exchanges, hence we don't offer size/colour exchanges. Rest assured, any defective items in your order will be replaced at no extra cost.
In certain cases, order changes or cancellations can be accommodated within the first 12 hours post-placement—contact us immediately. However, it's not always guaranteed, and once fulfillment begins, we can't alter or cancel orders.
We offer a 30-day return/refund policy. If unsatisfied, reach out within 30 days of order placement. Beyond 30 days, refunds can't be provided due to our privacy and data retention policy, which purges temporary customer data after this period.
For customers in the UK/EU and California, this policy supplements your unique consumer protection rights, and we will respect those rights as necessary, case by case.
FOR MORE INFORMATION PLEASE REFER TO OUR REFUND & RETURN POLICY (Link in footer)
If your package is prematurely marked 'delivered', it usually arrives later that day or the next, or it might be at your local post office. Start by contacting the shipping carrier. If they can't assist, feel free to reach out to us!
If the carrier can't deliver after several attempts, your order may return to us. In such cases, we can refund your order or reship (+reshipment fee) when it's back in our warehouse. To avoid this, please double-check your delivery details before checkout.