TO HELP STREAMLINE OUR CUSTOMER SERVICE, WE ENCOURAGE YOU TO FIRST BROWSE THIS FAQ SECTION. IF YOU STILL NEED HELP, THEN CONTACT US USING THE FORM BELOW :)

FAQ

Orders are typically ready to ship in 1-3 business days, but during peak periods, delays may occur.

Once dispatched, shipping times are typically:

  • Canada: 7-10 business days
  • USA: 7-10 business days
  • International: up to 15-20+ business days (Customs delays may occur)

Please note we have limited control over delivery after dispatch, but if issues arise, we're here to help at hello@resistclothing.ca. Remember, we're a small business, not Amazon! Your patience is appreciated.

No. All sales are final. No size or color exchanges are accepted. Our products follow North American sizing standards—please refer to our size guide. Returns and refunds are only available for damaged or defective items.(Note: This does not supersede any applicable consumer protection rights in your region. EU/CA)

First-time customers are eligible to request a one-time 50% discount to repurchase an item in the correct size.

For further questions regarding returns, please contact us at Hello@resistclothing.ca.

In certain cases, order changes or cancellations can be accommodated within the first 12 hours post-placement—contact us immediately. However, it's not always guaranteed, and once fulfillment begins, we can't alter or cancel orders.

We offer a 30-day refund policy for damaged or defective items. If you are unsatisfied with your purchase, contact us within 30 days of order placement at Hello@resistclothing.ca. After 30 days, refunds cannot be provided due to our privacy and data retention policy, which purges temporary customer data after this period.

For customers in the UK/EU and California, this policy supplements your unique consumer protection rights, which will be respected on a case-by-case basis. If you have further questions, don’t hesitate to reach out to us.

More Information can be found in our REFUND POLICY

If your package is prematurely marked 'delivered', it usually arrives later that day or the next, or it might be at your local post office. Start by contacting the shipping carrier. If they can't assist, feel free to reach out to us!

If the carrier can't deliver after several attempts, your order may return to us. In such cases, we can refund your order or reship (+reshipment fee) when it's back in our warehouse. To avoid this, please double-check your delivery details before checkout.

- - - -

As a small business we value a healthy work-life harmony; that is why we aim to respond within 24-48 hours and during regular business hours. (This excludes weekends/holidays) Please be extra patient during peak seasons (Aug/Sept & Nov/Dec).

CONTACT FORM